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Category: Use cases

Case Studies Use Cases

HR Use Case: New Hire Onboard (Cross Teams)

Posted May 25, 2020 By Jenny Choban


HR, IT and Facilities 


New employee onboarding is a complex process that requires inputs from HR, IT and Facilities teams (not to mention the new employee’s...

Case Studies Use Cases

HR Use Case: New Hire Onboard

Posted March 16, 2020 By Simon Herd

Team: HR

Scenario:  HR needs to manage new hires, ensuring that everything is set up for them to begin work.  In this example HR,  IT and Facilities work in a shared JSD project to...

Case Studies Use Cases

Compliance Use Case: Ethics Committee Approval

Posted March 2, 2020 By Jenny Choban

Team: Compliance

Scenario:  Before a clinical trial can begin, an ethics committee needs to review and approve the relevant documents.

Jira Service Desk Use Cases

'Tis the Season... for ProForma and Jira Service Desk

Posted December 13, 2019 By Jenny Choban


Case Studies Use Cases

Software Dev Use Case: Bug Checklists

Posted April 2, 2019 By Simon Herd

Team: Software Development

Scenario:  The Development team needs to fix a bug. Bug checklists help ensure that a consistent approach is taken to testing both the initial bug, the...

Case Studies Use Cases

HR Use Case: New Employee Orientation / Induction

Posted February 12, 2019 By Simon Herd

Team: HR

Scenario:  Each business area needs to coordinate an effective orientation process for new hires.  HR has an oversight role to ensure consistency with orientation...