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Category: Use cases

Jira Service Desk Use Cases

'Tis the Season... for ProForma and Jira Service Desk

Posted December 13, 2019 By Jenny Choban


Case Studies Use Cases

Compliance Use Case: Ethics Committee Approval

Posted September 17, 2019 By Jenny Choban

Team: Compliance

Scenario:  Before a clinical trial can begin, an ethics committee needs to review and approve the relevant documents.

Case Studies Use Cases

Operations Use Case: Broken Equipment

Posted July 3, 2019 By Jenny Choban

Team: Operations

Case Studies Use Cases

Software Dev Use Case: Bug Checklists

Posted April 2, 2019 By Simon Herd

Team: Software Development

Scenario:  The Development team needs to fix a bug. Bug checklists help ensure that a consistent approach is taken to testing both the initial bug, the...

Case Studies Use Cases

HR Use Case: New Hire Onboard

Posted March 4, 2019 By Simon Herd

Team: HR

Scenario:  HR needs to manage that all new hires are correctly set up and ready to go when they start.  IT and Operations need to provide their relevant support such as...

Case Studies Use Cases

HR Use Case: New Employee Orientation / Induction

Posted February 12, 2019 By Simon Herd

Team: HR

Scenario:  Each business area needs to coordinate an effective orientation process for new hires.  HR has an oversight role to ensure consistency with orientation...