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Category: Jira administration

ThinkTilt News Jira Administration

ProForma en Español ha Llegado

Posted October 10, 2019 By Jenny Choban

¡Se habla Español!

Jira Service Desk Jira Administration

Open Work, Open Forms: Keeping Forms Open when an Issue is Created

Posted September 4, 2019 By Jenny Choban

If you’re part of the Atlassian world then you know about “Open” – open company, open events, and now forms that stay open. 

Staying Open

Several customers have asked for the...

Jira Administration Form Design

More Question Types, Advanced Validation, Better Forms

Posted August 29, 2019 By Jenny Choban

Powerful things can come in mundane packages. Forms don’t sound particularly sexy, but they have no equal for gathering data.  Now your ProForma forms can be even better. We’ve...

Jira Administration

Make ProForma Portable with Configuration Manager for Jira

Posted August 14, 2019 By Jenny Choban

We like the idea of doing more with less – as in empowering more teams while having less Jira administration. Reduced admin is one of the principle advantages of using ProForma and...

Jira Administration

Keep Your Lists Up-to-date with ProForma Data Lookups

Posted August 2, 2019 By Jenny Choban

There are many add-ons in the Atlassian Marketplace that are dedicated to bringing third party data into Jira. We want to make that just one of ProForma’s many features.

Jira Administration Risk Management

Better, Easier Compliance with ProForma for Jira

Posted July 17, 2019 By Jenny Choban

This post has been updated to include a new feature shipped July 12, 2019: Generate and attach PDF on submit.

One of my favorite images from Atlassian Summit was a slide that...

Jira Administration

Good to Go: Three Ways of Handling Approvals in Jira

Posted May 30, 2019 By Simon Herd

Even when employees are empowered, they’re probably not empowered to do everything. Sooner or later you run into a process that needs a stamp of approval from someone higher up the...

Jira Service Desk Jira Administration

Get Things Done with ProForma & Jira Service Desk Automation

Posted May 16, 2019 By Jenny Choban

 

Expert Advice Jira Administration

7 Custom Fields Every Jira Application Needs

Posted March 19, 2019 By Rachel Wright

This is a guest by Rachel Wright, author of the Jira Strategy Admin Workbook

Jira Administration

Five Options for Creating JIRA Issues from Web Form Builders

Posted February 26, 2019 By Simon Herd
Online forms are a great way to collect information. Done correctly, they are easy to access, easy to fill out and easy to deliver.  It’s nice not to deal with paper, or to have to...

Jira Administration Jira Software and Core

Let Me Help You: Creating Jira Issues on Behalf of Others

Posted January 30, 2019 By Jenny Choban

You’re on the phone…and your coworker mentions that thing, that really doesn’t work, that would be so much better if it was more like…You instantly realize that your colleague is...

Jira Administration

Jira Next Gen-Projects: From the User's Point of View

Posted January 22, 2019 By Jenny Choban

I’ll admit that I didn’t expect to like next-gen projects, Atlassian's answer to making Jira more simple, and creating self-contained projects that won't impact the performance of...

Expert Advice Jira Administration

Keeping It Clean: Containing Jira Custom Field Growth

Posted January 8, 2019 By Jenny Choban

You did it! You audited, deleted, merged and substituted and now your Jira instance only has the custom fields it should have. Congratulations, that was hard work. Pat yourself on...

ThinkTilt News Jira Administration

A New Way to Create Jira Issues

Posted December 6, 2018 By Jenny Choban

Forms are a great way to collect and organize data. With our latest release, ProForma now allows you to use forms to create Jira issues.

Expert Advice Jira Administration

Reducing Jira Custom Fields through Substitution

Posted November 30, 2018 By Jenny Choban

One of the principle advantages of using ProForma – the app that lets you create forms that embed in Jira issues – is that it allows teams to collect customized data without needing...

Expert Advice Jira Administration

Deleting, Hiding & Merging Jira Custom Fields

Posted November 22, 2018 By Jenny Choban

Congratulations! You’ve audited your Jira custom fields and even decided on which methods you’ll use to reduce them. So now it’s time to get started. In this article, we’ll provide...

Expert Advice Jira Administration

Time to Decide: What to do with all those Jira Custom Fields

Posted November 16, 2018 By Jenny Choban

In a previous article, Rachel Wright outlined a process for auditing Jira custom fields. If you’ve completed this process, you now have an idea of all of the custom fields in your...

Expert Advice Jira Administration

How to Audit Custom Fields

Posted October 25, 2018 By Rachel Wright

How many custom fields do you have?  For most of us the answer is: too many!  With research and diligence, you can clean up your duplicate and unused custom fields and get...

Jira Service Desk Jira Administration

Is Your JSD Portal User-Friendly or Overloaded with Fields?

Posted October 18, 2018 By Jenny Choban

Is your JSD portal customer friendly? The answer probably depends on how many fields there are on your portal screen. Atlassian is committed to trying to create a good user...

New to Jira Jira Administration

Oh, Behave! Understanding Jira Workflow Transition Behaviors

Posted October 11, 2018 By Jenny Choban

Statuses and transitions are the heart and bones of Jira workflows. However, you'll get more out of your workflows if you dig into the details and use behaviors on your transitions....