filter Filter Blog

Category: Form design

Expert Advice Form Design

Form Design in Jira Matters

Posted November 6, 2019 By Jenny Choban

Let’s just admit it. Forms aren’t sexy. They aren’t exciting or innovative. Few people would call them fun. They are, however, important and few business tools have proven to be as...

Expert Advice Form Design

Better Form Design in Jira (Series)

Posted October 31, 2019 By Jenny Choban

In our upcoming series, we’ll help you understand how form design in Jira can help or hinder data collection.  We’ll help you write good questions, choose the right custom fields,...

Jira Administration Form Design

More Question Types, Advanced Validation, Better Forms

Posted August 29, 2019 By Jenny Choban

Powerful things can come in mundane packages. Forms don’t sound particularly sexy, but they have no equal for gathering data.  Now your ProForma forms can be even better. We’ve...

Jira Software/Core Jira Service Desk Form Design

The Right Data, the Right Action: ProForma Form Automation

Posted April 8, 2019 By Jenny Choban

Getting the right data on every Jira issue/request makes teams more efficient. There’s no need for JSD agents to comment back and forth with the customer in order to get the details...

Jira Administration Form Design

Better Jira Forms, Better Jira Data with Dynamic Fields

Posted September 3, 2018 By Jenny Choban

Getting the most out of Jira means getting the right data on Jira issues.  Instead of adding a multitude of custom fields and building a plethora of screens, ProForma lets you...

Jira Jira Administration Form Design

Giving Jira to Every Team Without Creating a Jungle

Posted April 11, 2018 By Jenny Choban
Too much of a good thing can be problematic. Take Jira. It's definitely a good thing. So good in fact, that everyone wants to use it. That's great, until things start getting out of...

Jira Administration Form Design

How to Create Business Forms in Jira

Posted February 12, 2018 By Jenny Choban

ProForma Forms vs Jira Custom Fields

Before we jump into how to create forms, let's consider why we need them. Business teams need to collect specific pieces of structured data in...

Form Design

Why You Should Convert from Electronic Forms to JIRA Forms

Posted August 23, 2017 By Jenny Choban


Converting from MS Word-based or PDF forms to online forms that are part of a service management system is an opportunity to make subtle improvements that can make your business...

Form Design

Why Using a Template is a Good Start

Posted November 3, 2016 By Jenny Choban

Time to make new forms.  Why not just start from scratch? After all, nothing offers more freedom than starting from zero. So why use a template?

Form Design

Why Forms Matter

Posted October 27, 2016 By Jenny Choban


Few work or life tasks feel as mundane as filling out a form. Yet, forms are more than just a necessary evil or an artefact of bureaucracy. Forms serve as gatekeepers that decide...