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Category: Form design

Form Design

Try the New Form Builder to Create Beautiful Forms in Jira

Posted April 27, 2020 By Jenny Choban

The next time you create a ProForma (view in the Atlassian Marketplace) form, you might notice that things look a little different. You might even wonder if you’ve accidentally...

Jira Form Design

ADF Forms: Confluence-like Formatting in a Jira Environment

Posted April 2, 2020 By Jenny Choban

The wait is over! The new ProForma form builder is now available in Early Access. You can start creating new forms today – with tables, columns, colors, and all the formatting...

Expert Advice Form Design

Tips for Creating Good Jira Forms and Screens

Posted April 1, 2020 By Rachel Wright

Now that you know why good form design is important and how to ask good questions, here are some quick ways to improve Jira screens and Jira Service Desk request forms.

Expert Advice Form Design

Efficient Jira Screens and Jira Service Desk Request Forms

Posted February 20, 2020 By Rachel Wright

When I became a Jira administrator, the most confusing part of project administration was how screens, screen schemes, and issue type screen schemes worked together. Huh? All I...

Expert Advice Form Design

Things to Think about When Converting Forms to Jira

Posted February 3, 2020 By Jenny Choban

The first time I converted a paper form to an online form, I made my online form a perfect replica of its predecessor. I figured the team I was building the form for would...

Expert Advice Form Design

Choice Questions & Conditional Logic in Jira

Posted January 21, 2020 By Jenny Choban

Questions and input fields are the heart of every form. In the previous article, we started digging in on the do’s and don’ts of creating good form questions. Now we’re going to...

Expert Advice Form Design

Good Form Questions in Jira: Part 1

Posted December 5, 2019 By Jenny Choban
Questions, and the input fields that collect their answers, are the heart of every form. Getting your questions right, will mean getting your data right. Well designed questions...

Expert Advice Form Design

Layout and Flow: Creating User-Friendly Forms in Jira

Posted November 21, 2019 By Jenny Choban

There are two things we know for sure about forms – One: everyone fills out forms, and two: no one likes filling out forms.  With that in mind, your goal in designing the layout of...

Expert Advice Form Design

Form Design in Jira Matters

Posted November 6, 2019 By Jenny Choban

Let’s just admit it. Forms aren’t sexy. They aren’t exciting or innovative. Few people would call them fun. They are, however, important and few business tools have proven to be as...

Expert Advice Form Design

Better Form Design in Jira (Series)

Posted October 31, 2019 By Jenny Choban

In our upcoming series, we’ll help you understand how form design in Jira can help or hinder data collection.  We’ll help you write good questions, choose the right custom fields,...

Jira Administration Form Design

More Question Types, Advanced Validation, Better Forms

Posted August 29, 2019 By Jenny Choban

Powerful things can come in mundane packages. Forms don’t sound particularly sexy, but they have no equal for gathering data.  Now your ProForma forms can be even better. We’ve...

Jira Software/Core Jira Service Desk Form Design

The Right Data, the Right Action: ProForma Form Automation

Posted April 8, 2019 By Jenny Choban

Getting the right data on every Jira issue/request makes teams more efficient. There’s no need for JSD agents to comment back and forth with the customer in order to get the details...

Jira Administration Form Design

Better Jira Forms, Better Jira Data with Dynamic Fields

Posted September 3, 2018 By Jenny Choban

Getting the most out of Jira means getting the right data on Jira issues.  Instead of adding a multitude of custom fields and building a plethora of screens, ProForma lets you...

Jira Jira Administration Form Design

Giving Jira to Every Team Without Creating a Jungle

Posted April 11, 2018 By Jenny Choban
Too much of a good thing can be problematic. Take Jira. It's definitely a good thing. So good in fact, that everyone wants to use it. That's great, until things start getting out of...

Jira Administration Form Design

How to Create Business Forms in Jira

Posted February 12, 2018 By Jenny Choban

ProForma Forms vs Jira Custom Fields

Before we jump into how to create forms, let's consider why we need them. Business teams need to collect specific pieces of structured data in...

Form Design

Why You Should Convert from Electronic Forms to JIRA Forms

Posted August 23, 2017 By Jenny Choban


Converting from MS Word-based or PDF forms to online forms that are part of a service management system is an opportunity to make subtle improvements that can make your business...

Form Design

Why Using a Template is a Good Start

Posted November 3, 2016 By Jenny Choban

Time to make new forms.  Why not just start from scratch? After all, nothing offers more freedom than starting from zero. So why use a template?

Form Design

Why Forms Matter

Posted October 27, 2016 By Jenny Choban


Few work or life tasks feel as mundane as filling out a form. Yet, forms are more than just a necessary evil or an artefact of bureaucracy. Forms serve as gatekeepers that decide...