filter Filter Blog

Category: Case studies

Case Studies Use Cases

HR Use Case: New Hire Onboard (Cross Teams)

Posted May 25, 2020 By Jenny Choban


HR, IT and Facilities 


New employee onboarding is a complex process that requires inputs from HR, IT and Facilities teams (not to mention the new employee’s...

Case Studies Use Cases

HR Use Case: New Hire Onboard

Posted March 16, 2020 By Simon Herd

Team: HR

Scenario:  HR needs to manage new hires, ensuring that everything is set up for them to begin work.  In this example HR,  IT and Facilities work in a shared JSD project to...

Case Studies Use Cases

Compliance Use Case: Ethics Committee Approval

Posted March 2, 2020 By Jenny Choban

Team: Compliance

Scenario:  Before a clinical trial can begin, an ethics committee needs to review and approve the relevant documents.

Case Studies

How TETRA is Using ProForma to Reduce Jira Custom Fields

Posted April 8, 2019 By Jenny Choban

We've been collaborating with Jira super-user, Rachel Wright, on a series of blog posts aimed at helping you manage Jira custom field bloat. We haven't talked too much about...

Case Studies Use Cases

Software Dev Use Case: Bug Checklists

Posted April 2, 2019 By Simon Herd

Team: Software Development

Scenario:  The Development team needs to fix a bug. Bug checklists help ensure that a consistent approach is taken to testing both the initial bug, the...

Jira Service Desk Case Studies

Getting to Press Faster with ProForma and Jira Service Desk

Posted April 2, 2019 By Jenny Choban

A Sheriff’s Office in Monmouth County New Jersey is using ProForma and Jira Service Desk to digitize processes. One example is how they manage print shop requests. Staff can...

Case Studies Use Cases

HR Use Case: New Employee Orientation / Induction

Posted February 12, 2019 By Simon Herd

Team: HR

Scenario:  Each business area needs to coordinate an effective orientation process for new hires.  HR has an oversight role to ensure consistency with orientation...

Case Studies

Bye bye, JotForms. Opt for the Forms Solution Backed by Jira

Posted June 20, 2018 By Jenny Choban

Previously we shared the story an organization that was able to say goodbye to PDFs by converting to ProForma. Today, we bring you the tale of an organization that needed to move...

Jira Service Desk Case Studies

How the LSU Foundation Said Goodbye to PDFs and Streamlined Processes with ProForma

Posted June 1, 2018 By Jenny Choban
The LSU Foundation works to cultivate philanthropic partnerships in order to advance Louisiana State University’s academic priorities. They use Jira Service Desk to manage requests...