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Category: Case studies

Case Studies Use Cases

Operations Use Case: Broken Equipment

Posted July 3, 2019 By Jenny Choban

Team: Operations

Case Studies Use Cases

Compliance Use Case: Ethics Committee Approval

Posted May 1, 2019 By Simon Herd

Team: Compliance

Scenario:  In order for the Research Project to proceed, formal ethics approval needs to be achieved. As the project involves human participants, the ethical...

Case Studies

How TETRA is Using ProForma to Reduce Jira Custom Fields

Posted April 8, 2019 By Jenny Choban

We've been collaborating with Jira super-user, Rachel Wright, on a series of blog posts aimed at helping you manage Jira custom field bloat. We haven't talked too much about...

Case Studies Use Cases

Software Dev Use Case: Bug Checklists

Posted April 2, 2019 By Simon Herd

Team: Software Development

Scenario:  The Development team needs to fix a bug. Bug checklists help ensure that a consistent approach is taken to testing both the initial bug, the...

Jira Service Desk Case Studies

Getting to Press Faster with ProForma and Jira Service Desk

Posted April 2, 2019 By Jenny Choban

A Sheriff’s Office in Monmouth County New Jersey is using ProForma and Jira Service Desk to digitize processes. One example is how they manage print shop requests. Staff can...

Case Studies Use Cases

HR Use Case: New Hire Onboard

Posted March 4, 2019 By Simon Herd

Team: HR

Scenario:  HR needs to manage that all new hires are correctly set up and ready to go when they start.  IT and Operations need to provide their relevant support such as...

Case Studies Use Cases

HR Use Case: New Employee Orientation / Induction

Posted February 12, 2019 By Simon Herd

Team: HR

Scenario:  Each business area needs to coordinate an effective orientation process for new hires.  HR has an oversight role to ensure consistency with orientation...

Case Studies

Bye bye, JotForms. Opt for the Forms Solution Backed by Jira

Posted June 20, 2018 By Jenny Choban

Previously we shared the story an organization that was able to say goodbye to PDFs by converting to ProForma.  Today, we bring you the tale of an organization that needed to move...

Jira Service Desk Case Studies

How the LSU Foundation Said Goodbye to PDFs and Streamlined Processes with ProForma

Posted June 1, 2018 By Jenny Choban
The LSU Foundation works to cultivate philanthropic partnerships in order to advance Louisiana State University’s academic priorities. They use Jira Service Desk to manage requests...