Excitement is building as members of the ThinkTilt team get ready to head to Barcelona. We’re always enthusiastic about going to Atlassian Summit (it’s great to see what’s brewing at Atlassian, what partners are up to, and how teams from all over the world are managing their processes in Jira), but this year is special because we have a lot of new things to unveil.
Coming to Atlassian Summit with Lots to Share
Along with spreading the Jira love (and the Vegemite), here’s what the ThinkTilt team has lined up for Summit:
- Multiple, Editable Forms on the JSD Portal
We’ll be showing off some new functionality that could transform how your teams use Jira Service Desk. The latest version of ProForma let’s agents designate forms as internal (accessible on the issue) or external (accessible on the issue and the JSD portal). This means that you can include more than one form on a Jira Service Desk request, making it easy to collect follow-up information or give your customer a detailed accounting of the results of their request. Agents can also re-open external forms, allowing customers to edit the information they’ve submitted.
- ProForma Lite
We think that new functionality has a lot of potential to help teams across your organization and we wanted to remove any barriers that prevent folks from giving it a try. So we decided to create a free version of ProForma. ProForma Lite lets you create up to 3 ProForma forms without subscribing to ProForma or purchasing a ProForma license.
- Effective Jira Administration eBook
For the past year, we’ve been collaborating with Rachel Wright, author of the Jira Strategy Admin Workbook, to help you develop strategies for bringing more teams into Jira, while maintaining a high-performing Jira instance. We’ve compiled that work into an eBook which will be offering at Summit. And for those of you who like something more tangible, we’ve also created an abridged, hard-copy version (limited availability, so come see us early!).
- Demo of our soon-to-be-released Confluence app
Need employees to complete a short form saying they have read and agreed to a policy? Trying to ensure that all staff attend one of the trainings you’re offering? We thought it would be great if you publish a Confluence page that included a ProForma form. When a user completes a ProForma form on a Confluence page, it will automatically create a Jira issue.
Where to Find ThinkTilt at Atlassian Summit
To see any or all of that, all you need to do is drop by booth B17. As a special bonus, if you time your visit right, you’ll also get to see Rachel Wright. Rachel will be accompanying us at our booth on Tuesday afternoon (3:00 PM) with some special give-aways of her own.