There are two things we know for sure about forms – One: everyone fills out forms, and two: no one likes filling out forms. With that in mind, your goal in designing the layout of...
Let’s just admit it. Forms aren’t sexy. They aren’t exciting or innovative. Few people would call them fun. They are, however, important and few business tools have proven to be as...
In our upcoming series, we’ll help you understand how form design in Jira can help or hinder data collection. We’ll help you write good questions, choose the right custom fields,...
¡Se habla Español!
Team: Compliance
Scenario: Before a clinical trial can begin, an ethics committee needs to review and approve the relevant documents.
Jira Service Desk Jira Administration
Open Work, Open Forms: Keeping Forms Open when an Issue is Created
If you’re part of the Atlassian world then you know about “Open” – open company, open events, and now forms that stay open.
Staying Open
Several customers have asked for the...
Powerful things can come in mundane packages. Forms don’t sound particularly sexy, but they have no equal for gathering data. Now your ProForma forms can be even better. We’ve...
We like the idea of doing more with less – as in empowering more teams while having less Jira administration. Reduced admin is one of the principle advantages of using ProForma and...
There are many add-ons in the Atlassian Marketplace that are dedicated to bringing third party data into Jira. We want to make that just one of ProForma’s many features.
This post has been updated to include a new feature shipped July 12, 2019: Generate and attach PDF on submit.
One of my favorite images from Atlassian Summit was a slide that...
Team: Operations
Jira Service Desk Service Management
Nice Work! ProForma is a Game Changer for Bringing Teams into JSD
Did you catch the latest episode of Nice Work! – the Atlassian Ecosystem Podcast by ServiceRocket Media? ThinkTilt CEO, Simon Herd, and COO, Kate Caldecott joined ServiceRocket's...
Jira Software/Core Jira Service Desk Form Design
The Right Data, the Right Action: ProForma Form Automation
Getting the right data on every Jira issue/request makes teams more efficient. There’s no need for JSD agents to comment back and forth with the customer in order to get the details...
We've been collaborating with Jira super-user, Rachel Wright, on a series of blog posts aimed at helping you manage Jira custom field bloat. We haven't talked too much about...
| A Sheriff’s Office in Monmouth County New Jersey is using ProForma and Jira Service Desk to digitize processes. One example is how they manage print shop requests. Staff can... |
