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Case Studies Use Cases

HR Use Case: New Hire Onboard (Cross Teams)

Posted May 25, 2020 By Jenny Choban


HR, IT and Facilities 


New employee onboarding is a complex process that requires inputs from HR, IT and Facilities teams (not to mention the new employee’s...

ThinkTilt News Roadmaps

Retrospective and Roadmap: Q2 2020

Posted May 12, 2020 By Simon Herd

Well, 2020 didn't start as we expected. We were looking forward to seeing many of you at Atlassian Summit and had also planned on sending our COO, Kate Caldecott, to Asia to meet...

Form Design

Try the New Form Builder to Create Beautiful Forms in Jira

Posted April 27, 2020 By Jenny Choban

The next time you create a ProForma (view in the Atlassian Marketplace) form, you might notice that things look a little different. You might even wonder if you’ve accidentally...

Jira Form Design

ADF Forms: Confluence-like Formatting in a Jira Environment

Posted April 2, 2020 By Jenny Choban

The wait is over! The new ProForma form builder is now available in Early Access. You can start creating new forms today – with tables, columns, colors, and all the formatting...

Expert Advice Form Design

Tips for Creating Good Jira Forms and Screens

Posted April 1, 2020 By Rachel Wright

Now that you know why good form design is important and how to ask good questions, here are some quick ways to improve Jira screens and Jira Service Desk request forms.

Case Studies Use Cases

HR Use Case: New Hire Onboard

Posted March 16, 2020 By Simon Herd

Team: HR

Scenario:  HR needs to manage new hires, ensuring that everything is set up for them to begin work.  In this example HR,  IT and Facilities work in a shared JSD project to...

Case Studies Use Cases

Compliance Use Case: Ethics Committee Approval

Posted March 2, 2020 By Jenny Choban

Team: Compliance

Scenario:  Before a clinical trial can begin, an ethics committee needs to review and approve the relevant documents.

Expert Advice Form Design

Efficient Jira Screens and Jira Service Desk Request Forms

Posted February 20, 2020 By Rachel Wright

When I became a Jira administrator, the most confusing part of project administration was how screens, screen schemes, and issue type screen schemes worked together. Huh? All I...

Expert Advice Form Design

Things to Think about When Converting Forms to Jira

Posted February 3, 2020 By Jenny Choban

The first time I converted a paper form to an online form, I made my online form a perfect replica of its predecessor. I figured the team I was building the form for would...

Expert Advice Form Design

Choice Questions & Conditional Logic in Jira

Posted January 21, 2020 By Jenny Choban

Questions and input fields are the heart of every form. In the previous article, we started digging in on the do’s and don’ts of creating good form questions. Now we’re going to...

ThinkTilt News Roadmaps

Retrospective and Roadmap: Q1 2020

Posted January 7, 2020 By Simon Herd

Introducing the new ProForma form builder with Atlassian Document Formatting!

Jira Service Desk Use Cases

'Tis the Season... for ProForma and Jira Service Desk

Posted December 13, 2019 By Jenny Choban


Expert Advice Form Design

Good Form Questions in Jira: Part 1

Posted December 5, 2019 By Jenny Choban
Questions, and the input fields that collect their answers, are the heart of every form. Getting your questions right, will mean getting your data right. Well designed questions...

Expert Advice Form Design

Layout and Flow: Creating User-Friendly Forms in Jira

Posted November 21, 2019 By Jenny Choban

There are two things we know for sure about forms – One: everyone fills out forms, and two: no one likes filling out forms.  With that in mind, your goal in designing the layout of...

Expert Advice Form Design

Form Design in Jira Matters

Posted November 6, 2019 By Jenny Choban

Let’s just admit it. Forms aren’t sexy. They aren’t exciting or innovative. Few people would call them fun. They are, however, important and few business tools have proven to be as...

Expert Advice Form Design

Better Form Design in Jira (Series)

Posted October 31, 2019 By Jenny Choban

In our upcoming series, we’ll help you understand how form design in Jira can help or hinder data collection.  We’ll help you write good questions, choose the right custom fields,...

ThinkTilt News Roadmaps

Retrospective and Roadmap: Q4 2019

Posted October 11, 2019 By Simon Herd

We’re entering the final stretch of 2019 and plan on delivering some exciting new functionality in time for the new year (new decade!). You’ll be able to make your forms more...

ThinkTilt News Jira Administration

ProForma en Español ha Llegado

Posted October 10, 2019 By Jenny Choban

¡Se habla Español!

Jira Service Desk Jira Administration

Open Work, Open Forms: Keeping Forms Open when an Issue is Created

Posted September 4, 2019 By Jenny Choban

If you’re part of the Atlassian world then you know about “Open” – open company, open events, and now forms that stay open. 

Staying Open

Several customers have asked for the...

Jira Administration Form Design

More Question Types, Advanced Validation, Better Forms

Posted August 29, 2019 By Jenny Choban

Powerful things can come in mundane packages. Forms don’t sound particularly sexy, but they have no equal for gathering data.  Now your ProForma forms can be even better. We’ve...