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Author: Simon Herd

ThinkTilt News

Atlassian Summit 2019: What Happens in Vegas…

Posted March 12, 2019 By Simon Herd

Why leave what happens in Vegas in Vegas? Wouldn’t you rather go home from Sin City with some great new ways to use Jira and Jira Service Desk?

Jira Administration

Five Options for Creating JIRA Issues from Web Form Builders

Posted February 26, 2019 By Simon Herd
Online forms are a great way to collect information. Done correctly, they are easy to access, easy to fill out and easy to deliver.  It’s nice not to deal with paper, or to have to...


Retrospective and Roadmap: Q1 2019

Posted January 22, 2019 By Simon Herd


Coming off of a highly successful third quarter – when we released editableinternal and external forms, conditional logic and ProForma Lite – we had big ambitions...

ThinkTilt News

An Update on Protecting Your Privacy

Posted December 13, 2018 By Simon Herd

ThinkTilt has recently updated it’s privacy policy and Terms of Use and we thought this would be a good time to pass on some reassuring information on how we handle data privacy.

ThinkTilt News Roadmap

Retrospective and Roadmap: Q4 2018

Posted September 25, 2018 By Simon Herd


ThinkTilt News Roadmap

Retrospective and Roadmap: Q3 2018

Posted July 2, 2018 By Simon Herd

Rebuilding on a Solid Foundation

It's not always easy to admit you made a mistake, but admitting one's mistakes is an important part of learning from them.

ThinkTilt News Roadmap

Retrospective and Roadmap: Q2 2018

Posted May 7, 2018 By Simon Herd
Ack! Time got away from us. We were so busy building, we almost missed the fact that one quarter had ended and another had begun. Here then, is our slightly late, quarterly update.

ThinkTilt News Roadmap

Retrospective and Roadmap: Q1 2018

Posted January 24, 2018 By Simon Herd

Happy New Year! Starting off a new year is a great time for stock taking and goal setting. Check out our plans for helping you bring more business teams into Jira in 2018.

ThinkTilt News

ProForma 2.0: Validation, Piping and Freedom from Jira Custom Fields

Posted October 10, 2017 By Simon Herd

As part of our roadmap for Q3 2017, we committed to delivering some big functionality, and we're now excited to announce that the features below are available in both Cloud and...

ThinkTilt News Roadmap

Retrospective and Roadmap: Q4 2017

Posted October 3, 2017 By Simon Herd

This is the latest in our quarterly updates on where ProForma and ThinkTilt are heading, and what we have managed to accomplish in the last three months. Our latest update is always...

ThinkTilt News Jira Administration

The Importance of Continuous Testing in the Cloud

Posted August 30, 2017 By Simon Herd
If you worked in an ice cream shop, wouldn’t you feel obligated to periodically sample the product to ensure quality? Do you want the mechanic to make sure your car is actually...

Jira Administration

Good to Go: Three ways of handling approvals in JIRA

Posted August 10, 2017 By Simon Herd
Even when employees are empowered, they’re probably not empowered to do everything. Sooner or later you run into a process that needs a stamp of approval from someone higher up the...

ThinkTilt News

How We Handle Support Requests and Bug Reports

Posted July 12, 2017 By Simon Herd

UPDATED 26 JULY: We have now launched our status page available at 

Jira Administration

How to connect Google Forms to JIRA

Posted July 10, 2017 By Simon Herd
Your survey in Google Forms is ready, but what about your data? Google Forms is a great, simple, free tool. But there's no workflow engine behind it. So how can you make the most of...

ThinkTilt News Roadmap

Retrospective and Roadmap: Q3 2017

Posted July 3, 2017 By Simon Herd

It’s a new quarter, so what better time for stock-taking. We wanted to share some of the highlights from the last quarter, as well as the items we've prioritized for the months to...

ThinkTilt News

Summit Barcelona 2017 Retrospective

Posted May 12, 2017 By Simon Herd
Barcelona is a beautiful and intriguing city, but we found the scene inside the conference center to be almost as fascinating as the scene outside.  It was great to connect with...

Human Resources Jira Service Desk

New Human Resource Forms Added to the Template Library

Posted March 24, 2017 By Simon Herd


ThinkTilt News

ProForma Server is Coming!

Posted January 30, 2017 By Simon Herd


One of the questions we keep receiving is whether we plan to release ProForma for JIRA Server.

ThinkTilt News

Four Simple Collaboration Strategies for Distributed Teams

Posted January 24, 2017 By Simon Herd

Jira Service Desk Service Management

JIRA Service Desk for Any Team

Posted December 3, 2016 By Simon Herd


It’s probably no surprise that IT departments always have the coolest tools. IT folks know what’s possible and have an eye on what’s new and available.